Responsible Gambling at B7 Casino

At B7 Casino, enjoyment comes first. Online casino games are a form of entertainment, comparable to going to the cinema or a night out. You pay for the experience, and winning is a welcome bonus, not a guarantee. Keeping that distinction clear is the foundation of responsible play.

Problem gambling can affect anyone regardless of age, background or experience level. It often starts gradually: playing more frequently than planned, increasing stakes to recover losses, or using gambling as a way to manage stress or difficult emotions. The earlier those patterns are recognised, the easier they are to address. This page provides practical tools, clear information and direct links to professional support organisations available in the Netherlands.

Not every sign below indicates a gambling problem on its own, but recognising several of them together is a strong signal to take a closer look at your playing habits.

• You are gambling with money set aside for rent, bills or everyday expenses
• You increase your stakes in an attempt to win back previous losses
• You spend more time gambling than you originally intended
• You conceal how often or how much you gamble from family or friends
• You feel restless, irritable or anxious when you are unable to play
• Gambling has become a way to escape problems or negative feelings
• You have tried to cut down or stop before but found it difficult to follow through

If two or more of these apply to you, it is worth taking action. The self-management tools in your account are a good first step, and professional support is available free of charge through the organisations listed at the bottom of this page.

B7 Casino provides a set of responsible gambling tools accessible at any time through your account settings under the "Responsible Gambling" section. All restrictive measures take effect immediately upon activation. Increases to limits or early cancellation of a cooling-off period are subject to a mandatory waiting period, which is intentional: the tools are designed to work even in moments when the impulse to override them is strongest.

If you have difficulty locating or activating any of these tools, the 24/7 live chat support team can apply limits or initiate a self-exclusion on your behalf. You do not need to explain your reasons: a simple request is sufficient and will be acted on without delay.

All restrictive changes are processed in real time. There is no queue, no approval step and no waiting period for reductions. The system is designed so that the decision you make in a calm moment holds firm even if you feel differently an hour later.

Participation in online gambling is strictly limited to individuals aged 18 and over. B7 Casino verifies the age of all players as part of the KYC process and reserves the right to suspend any account where there is reasonable doubt about the account holder's age pending further verification.

If you share a device with minors at home, consider installing parental control software to block access to gambling websites. Widely used solutions include Net Nanny, Qustodio and the built-in screen time features available on iOS and Android devices. Ensure that your login credentials are not stored in a location accessible to other members of your household.

If you suspect that a minor has gained access to a gambling account, contact the live chat team immediately. The account can be frozen while the situation is investigated, and the support team will guide you through the next steps.

Self-management tools are a valuable starting point, but professional support is the most effective path when gambling behaviour becomes persistent or difficult to control independently. The following organisations offer free, confidential assistance to players in the Netherlands and their families.

All of the organisations listed above operate on a confidential basis. Speaking to a support worker carries no obligations and is always without commitment. Acknowledging a gambling problem is the hardest step, but it is also the most important one. These services exist precisely for that moment.

Play within your means, set limits before you need them, and reach out for help if the situation calls for it. B7 Casino supports every player who takes that step.